We at brainboost and especially our customer success team are excited to help you facilitating the best neurofeedback and qEEG recording experience. We approach problems with your goals in mind and strive to work with you to resolve your concerns. We value and appreciate that brainboost is a hub for your business and neurofeedback and qEEG recording experience. The availability of your data is critical to your needs.
However, abusive language and behavior can make it difficult for our support team to help you find a solution. Examples of such behavior might include denigrating language, personal attacks, threats of violence to yourself or others, and spamming, among others.
We look forward to helping you facilitate neurofeedback training. To do so, we need to preserve our business and guarantee that our employees feel safe at work. To that end, when an individual or group becomes threatening or abusive to our team, brainboost may need to take action to protect our employees. These actions may include:
If you would like to know more about this policy or have any feedback, let us know at [email protected]
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