brainboost GmbH (”brainboost”, “bb”, “we”, “us”, and “our”), provides a software platform to facilitate neurofeedback training and related activities for trainers such as documentation of training improvements and invoice creation. Our Privacy Policy (”Privacy Policy”) is designed to help you understand how we collect, use and share your personal information and to assist you in exercising the privacy rights available to you.
The herein presented Policies covers the personal information we collect about you when you use our products or services, or otherwise interact with us, including on our public websites. This policy also explains your choices surrounding how we use your personal information, which include how you can object to certain uses of the information and how you can access and update certain information.
We collect personal information when you provide it to us, when you use our Website or Services, and when other sources provide it to us, as further described below.
A. Information You Provide to Us
Account Creation: When you create an account or otherwise use the Services, we collect information such as your name, date of birth, email address, password, payment information, and an optional profile photo.
Your Communication with Us: We collect personal information from you such as name, email address, phone number, and/or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us. We also collect the contents of messages or attachments that you may send to us, as well as other information you choose to provide, and that may be associated with your communications.
Payment Information: When you choose to subscribe for our product plans, we will collect payment information allowing you to pay us. We use third-party payment providers to process payments on our Service. We may receive information associated with your payment information, such as billing address and transaction information,
Surveys: We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
Interactive Features: We may offer interactive features such as forums, blogs, chat and messaging services, and social media pages. We and others who use our Website or Services may collect the information you submit or make available through these interactive features. Any content you provide via the public sections of these features will be considered “public” and is not subject to the privacy protections referenced herein. By using these interactive features, you understand that the personal information provided by you may be viewed and used by third parties for their own purposes.
Conferences, Webinars, Trade Shows and Other Events: We may attend conferences, trade shows, and other events where we collect personal information from individuals who interact with or express an interest in the Services.
We use your personal information for a variety of business purposes, including to:
Provide the Services or Requested Information, such as: